SCPC has constituted aGrievance Redressal Cell with five members to probe into the students’ grievances. It redresses the grievances at individual and class level and grievances of common interest. Complaints dropped in the ‘Suggestion Box’ by students and other oral and written complaints are also redressed.
The departmental level grievances are attended by the concerned class mentors along with the Heads of the Departments.
The Coordinators of various clubs and associations act as facilitators to sort out the grievances pertaining to various clubs and associations.
Unresolved grievances at the departmental and association levels are referred to the Grievance Redressal Cell of the institution. The students can approach the Grievance Redressal Cell of the institution with their complaints of common interest too. They can drop their complaints in the suggestion box or directly communicate them to the Principal.
Depending on the seriousness of the problem, the issues are settled by the Cell or by the Principal in consultation with the other members of the management, parents and faculty. The collective efforts of the management, department heads, class mentors, coordinators of clubs and associations and the Grievance Redressal Cell resolve the complaints promptly and efficiently.